refasteam.blogg.se - Lumen portal

#Lumen portal driver#

Up to four night service messages can be stored. Custom – Upload a custom announcement file.

Please call back during normal business hours or wait to leave a message.”

Default – The default announcement is “Your call is very important to us, but you have reached us outside of business hours.Welcome messages can be configured with the default system message or customized. Note: It will not play if the Queue Size is set to 0. Check the welcome message is mandatory, if you would like enabled and the Play entrance message is also enabled, the message is played to all callers before they are either sent to an agent or placed into the queue, if no agents are available.On the Queue Settings page, select the toggle to enable Welcome Message.To configure Welcome Message, follow these steps: The Welcome Message is the announcement setting for the initial message a caller hears when calling into the Call Queue. If selected, assign an announcement file to play before the call is sent to the overflow treatment.Ĭlick image for large view Welcome Message Check Play announcement before overflow processing (optional).If the maximum number of queued calls is met, the next call to be presented to the queue is treated with the overflow settings. If enabled, enter the amount of time in seconds. Check Mark calls after queue wait time (optional) to apply overflow treatment to queued calls after a certain amount of time.This can be an extension within any site or an external number. Transfer to phone number – Enter the number to which you want to transfer overflow calls.Play ringing until caller hangs up – The caller hears ringing until they disconnect.Perform busy treatment – The caller hears a fast-busy tone.From drop-down menu, choose one of the following: Select the treatment to which overflow calls should be routed.

Overflow treatment is applied to calls when the queue reaches its size limit or when callers have been in queue for a specified amount of time.

Next, configure the Overflow Settings.

The caller ID will show the calling party caller ID name and number.

Caller ID – Enter a label which will be shown to Call Queue agents as part of the Caller ID on incoming calls to queue.

By default, it is the last four digits of the lead phone number. This can be used by users in the Enterprise to call the Hung Group.

Extension – Shows the extension number of the Call Queue.

Find the number and select the Options menu. (If you would like to change this number at any time, go to Numbers tab in the left-hand navigation menu.

Number – This is the lead number defined for the Call Queue.

It may be changed to provide a more meaningful label. By default the Call Queue is given the lead phone number as the name.

Call Queue Name – This is the name defined for the Call Queue which shows in the list of Call Queue.

Then configure the Incoming Call information.

I could also take a 3D Maglite you have, custom, old or your favorite or whatever and do this modification for about $20 less than the listed cost. If you are savvy and patient, you can search around and do this entirely on your own, search for Seoul P7 SSC LED maglite. Output is lowered which could be fixed by running NiMh rechargable D cells, This would add about $20 to the overall cost (just the driver, not including the batteries).

#Lumen portal driver#

I have also added a driver to the camo one which gets 5 modes with the factory switch, low medium high strobe and SOS. I'm curious how much interest there is in these lights, any input would be appreciated before I go spend a ton of money on parts. The hardest part about doing this to a Maglite is acquiring the parts, the heatsinks came directly from China and the LED's from India, taking about 4 weeks to get. The lights would cost roughly $110 shipped and the DIY kits would be $60. I have had a lot of interest in these lights, I am thinking about ordering enough parts to build 10 lights and 10 DIY kits.